Membership Retention

Secondary Solutions Group has studied the market and learned much about the timeshare resale motivators. One primary motivator is the consumer no longer understands, nor has confidence in, what they have purchased.

Our knowledgeable staff learns why a consumer wishes to sell product on the market and in many instances consumers have decided not to sell but to again revisit using the program after preliminary discovery points to needing a refresher of the program and the exchange process and Industry in general resulting in consumer retaining the membership. This little known but important fact goes a long way with Developer consumer relations.