Maintenance Fees and Client Care

Secondary Solutions Group understands the importance of consistent maintenance fee payments to resorts. Trends show these fees have taken a nose dive in some areas due to the economy. Our mandate is to help with ensuring maintenance fees are paid to current prior to advertisement.

Client Care of the consumer is critical and very important. Too many companies ignore consumers once the invoice is paid. We continue to touch base with consumers and learn this is important to the consumer for referral business and consumer confidence. Once consumer confidence is restored there is a smaller cost to maintain the file and fees are always on time.